Customer Communications
Customer Communications
EMWD is dedicated to superior customer service and effective communication and accountability. Annual Reports, monthly bill messages and timely bill inserts are part of EMWD’s multi-pronged approach.
Bill Inserts
Special and timely inserts are included in customer billing statements.
- December 2018 - eBill Promo & Holiday Closures
- November 2018 - eBill Promo & Holiday Closures
- August 2018 - eBill Promo & CII Reminder
- June 2018 - Water Tax & Tap Into
- April 2018 - Water Conservation Festival & Landscape Contest
- February 2018 - SewerSmart & Poster Contest Voting
- September/October 2017 - Open House & eBill/Pay-by-Phone System Upgrades
- June 2017 - Choose Tap Water and Conservation Corner
- Feb/Mar 2017 - CA WaterFix and Water Saving Garden Friendly events
- October 2016 - CA WaterFix and Drought
- June 2016 - Drought Update and Customer Service Info
- April 2016 - Customer Communications and Lanscape Contest
- March 2016 - Water Saving Garden Friendly Plant Sales
- Multi-Family Residential Toilet Rebate (English & Spanish)
- A Better Solution to a Statewide Water Tax
- Your water district, your bill, your dedicated phone number!
- August is National Water Quality Month. Here's what you can do to help EMWD protect your water supply!
- Fall is here! Reduce your outdoor watering. Imagine a Day Without Water on October 23, 2019.
- Keep your system reliable. Only flush the three P's, please: pee, poop and (toilet) paper! Be sure to check out the 2019 CCR.
- Show the region that being water-wise can be beautiful visit InlandEmpireLandscapeContest.com. EMWD presents... Did you Know?
- August 2020 Insert
- October 2020 Bill Insert
- December 2020 Bill Insert
- June 2021 Bill Insert
- August 2021 Bill Insert EMWD
- August 2021 Bill Insert Landscapes for Living Residential
- October 2021 Bill Insert
- December 2021 Bill Insert
- February 2022 Bill Insert
- April 2022 Bill Insert
- June 2022 Bill Insert
- Read more